FAQ

50% of the proceeds will be contributed to mutual aid in Gaza.

Every print you acquire during the studio print sale, held between 11 November and 12 December 2026, counts as one entry in a draw for a full-size fine art print from Rouhana's gallery editions. The box set, which contains all twelve prints, counts as twelve entries.

One entry is drawn at random on Monday 14 December, and the winner hears from us by email.

Prints will be shipped worldwide from our partner facilities in the UK, the US or Germany, depending on your location.

Prints are shipped in either a reinforced tube or crumple-proof packaging to ensure fast and secure delivery.

Please see the checkout page to get accurate shipping quotes for your address.

Every print is made to order and arrives in one to three weeks. Outside the UK, Europe, the USA and Canada, allow up to a week more.

Unframed prints go by tracked post in the UK and Europe, and by DHL Express everywhere else.

Framed prints: all framed pieces are shipped with DHL Express.

Holiday delays. In the unfortunate event that your package hasn't arrived 15 working days after it ships, please contact info@adamrouhana.com and we will look into it for you.

I'm happy to say that my prints are sustainably packaged and carbon neutral from end-to-end. This was only made possible by the amazing efforts of my print studio partner The Print Space, who have worked incredibly hard to carefully inspect every stage of their printing and shipping process. Read more about their sustainability measures here.

You’ll have two secure payment options at check out, Paypal and ShopPay.

Both use a safe and secure 256 bit encryption service. If you have a PayPal account that is the quickest checkout method.

If you’d like to pay directly with a credit card, you can use ShopPay, a secure and trusted payment processing platform offered by Shopify. You’ll be directed to choose from either on the check out page for your order.

These are museum quality pieces, designed to last.

Straight refunds are not accepted as these are time-limited edition prints. However, in the event that you'd like to exchange your print for a different one of equal value, you'll have 15 days to contact us from the date of delivery to arrange an exchange. You'll just need to cover the shipping charge.

The print tubes and packaging are extremely tough and are capable of surviving the roughest of shipping journeys, however in the rare event that your print arrives with any kind of damage, we will gladly replace it for you completely free of charge.

Just send an email with an image of the package, print and certificate of authenticity as well as the order number to info@adamrouhana.com and we will get the replacement arranged for you right away.

We'll cover the return shipping for any damaged orders and the subsequent replacement print.